Customer Care area

FAQ

Shipping

When can I expect my package to arrive?

When can I expect to see the tracking information?

How do I know if my package has shipped and is on its way?

My tracking info shows my package was delivered, but I never received it.

Do you ship internationally?

Where do you ship my order from?

Can I choose a delivery date/time?

How can I track my package (international)?

My order was confirmed, but I just got an email that states I received a refund. What does this mean?

Return and Refund

Refunds/Exchange Policy

What items are returnable?

Are there any charges for return?

How do I return?

How soon will I get my refund?

Payment

What payment methods can I use to place my order?

Tax Information

Payment Security

Shopping

How to place an order?

Order status?

How do Promotional Codes work?

Can I cancel my order?

Can I shop from my Mobile device?

Can I change my order and add other products or remove them?

Product information

Do you have a SugarCane1977 size guide?

I'm in love with an item, but it's out of stock on the site. What should I do and how often do you restock?

Can you create a shirt with a custom design for me?

Collabs

Partnerships & Sponsorships

Will you work with bloggers, social media famous, models, etc?

Can I get a FREE t-shirt to review?

Can my team receive a special discount coupon to purchase in SugarCane1977?

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